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Account Management

Account Management

GBN Services has a strong reputation for putting our customers first.  We provide the following support services for our commercial customers:

Account management and office support

The account management team at GBN Services is here to look after our customers and manage all elements of their recycling and waste collection services.  A member of our team will visit your business, carry out an audit of your requirements and ensure you have the correct solution for your site and the nature and volume of material streams you produce. Our back office support team is there to take orders and be responsive, for example with our same day and out of hours support.

Tailored management reporting

Our commercial customers receive reports tailored to their individual businesses, ensuring the information they receive meets their particular requirements.  This might include number of collections made, tonnages collected and recycling rates for different materials.

Flexible pricing options

GBN Services works with our customers’ budgetary constraints and rewards commitment.  We provide a range of pricing options that include fixed pricing contracts and shared benefits from recycling for long term partnerships.

Ongoing support

We share our extensive experience of recycling and waste with our customers to help them remain compliant, meet their environmental targets and improve their waste management.  This includes providing signage and staff communications to encourage better recycling, training cleaners to use the recycling systems correctly and assisting in looking at waste prevention and reuse options.

If you have specific requirements and can’t find the information you need on this website, please just get in touch.